Helen has over 42 years of experience, including 35 in HR consultancy and 7 as an HR manager at a national company. She specializes in all aspects of HR, from employment documentation and advice to training, consultancy, and representation at Industrial and Fair Employment Tribunals. Helen’s wealth of experience makes her a trusted and valuable expert in the field of HR.
The next video in our short series with Helen O'Brien of Personnel and Training Services (PTS) focuses on questions around the issues that HR consultants have when handling poor performance in the workplace. This 6 minute Q&A answers a number of frequently asked questions including what do you do when the employee does not accept that they are underperforming, what happens if, as a result from your informal chat, the employee's performance doesn't improve, is that a disciplinary issue? Helen then finishes with her thoughts on good processes for managing poor performance.
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