The second article in this series on mediation reflects on a case study in which independent third party mediation is employed as a successful and timely alternative to traditional approaches used in managing reorganisation. This case study demonstrates how mediation can be used to avoid a potentially costly and damaging dispute.

A major all island company had arrived at the end of the road in negotiations with the recognised trade unions having failed to conclude an agreement for a reduction in staff numbers, redeployment of staff, and restructuring of activities to protect the future of the business. Both the employer and trade unions were gearing up for a potentially long and ultimately costly dispute.

Imposition of the changes could damage