Mock Workplace Investigation: Observe from Complaint to Outcome
Thursday, 24 September 2026
09:30 - 16:00 ( 6 hours 30 mins )
Online
Watch a realistic workplace investigation unfold from first complaint to final outcome, gaining practical insight into interviews, evidence, decision-making and fair process under Northern Ireland employment law.
Workplace investigations
Event details
About the event
-
Full day Duration
24th September 9:30am - 4:00pm
Online Zoom
£295.00 + VAT Early bird ends 27th August 2026 at 5:00pm. Standard rate: £345.00 + VAT
In Partnership With
Overview

Observe a Workplace Investigation from Complaint to Outcome

This unique online event gives you the opportunity to observe a realistic workplace investigation unfold from first complaint through to final outcome. Through a professionally acted workplace scenario, you'll watch an experienced HR practitioner and employment solicitor guide the investigation process, conducting interviews, examining evidence, making procedural decisions and explaining the reasoning behind each stage.

Rather than simply discussing best practice, you'll see how workplace investigations operate in practice, with expert commentary throughout on what was done well, what could have been handled differently, and how decisions align with the LRA Code of Practice and Northern Ireland employment law.


What you'll learn

  • How to conduct workplace investigations fairly and consistently
  • The principles of procedural fairness and natural justice
  • How bullying, harassment and dignity at work concerns should be investigated
  • Best practice for gathering, assessing and weighing evidence
  • How to assess witness credibility and recognise potential bias
  • The judgement calls investigators face throughout an investigation
  • Common mistakes that can undermine an investigation or increase organisational risk
  • Practical lessons you can apply to future employee relations and disciplinary matters


Why this event matters

Reading guidance is one thing. Seeing a workplace investigation unfold in real time is another.

Using a realistic role-play scenario, this event follows a workplace investigation from first complaint to final outcome. You'll observe interviews, review evidence as it emerges, and see how experienced HR and legal professionals navigate difficult decisions where there isn't always a straightforward answer.

Throughout the day, the presenters will explain the legal principles, practical considerations and potential pitfalls behind each stage, helping you understand not just what decisions are made, but why. The role-play is performed by the presenters, allowing you to focus on observing the investigation and applying the lessons to your own workplace.


Who should attend?

This event is designed for anyone involved in:

  • HR and people management
  • Employee relations
  • Workplace investigations
  • Disciplinary and grievance processes
  • Line management and supervisory responsibilities

Whether you are new to workplace investigations or have significant experience, this session will help you test your thinking, reflect on complex workplace situations, and take away practical approaches you can use in your organisation.

Secure your place today and gain practical insight into conducting fair, effective workplace investigations with confidence.

Programme

A detailed look at Mock Workplace Investigations...


Here's what to expect over this full-day look at workplace investigation processes in Northern Ireland:

Time
Session
09:30 am
Welcome & Introduction

Julie Holmes, Knowledge Partner, Legal Island, welcomes and introduces the structure of the day.

Julie Holmes
Julie Holmes Knowledge Partner, Legal Island
09:40 am
Principles of workplace investigations

Watch a workplace investigation unfold in real time. Through live role-play performed by Legal Island's team, you'll follow a realistic case from complaint to outcome.

Jack Balmer, Director at Tughans LLP and Julie Holmes, Knowledge Partner, Legal Island, will begin the day by exploring the core principles of effective workplace investigations.

  • NOTE: All role-play and interviews will be performed by Legal Island facilitators, allowing you to focus on analysing the case rather than participating in it.
Jack balmer 2
Jack Balmer Director, Tughans LLP
Julie Holmes
Julie Holmes Knowledge Partner, Legal Island
10:00 am
People, process and first steps

This session focuses on crucial early stages. By observing early fact‑finding meetings via observed role plays, we will weigh up when and how to intervene in situations, informal versus formal routes, clarifying roles, and setting clear terms of reference to establish a structured, defensible approach. You will see how the actions of HR, investigators and managers, as well as workplace dynamics and external influences, shape the experience and outcomes for everyone involved.

11:00 am
Screen break

See you back in 15 minutes

11:15 am
Moving into formal investigation

Investigation meetings are often where cases are made or undone. As witness interviews, evidence gathering and key decision points unfold, we'll explore the considerations of running a formal investigation, from managing logistics to effective questioning techniques and supporting witnesses to give their best evidence.

We'll also consider how to balance fairness with employee wellbeing and how HR, managers and investigators can create a process that is both robust and respectful for everyone involved.

12:15 pm
Lunch Break

See you back in 1 hour

13:15 pm
Gathering witness statements and collecting evidence

Observe investigation meetings as they unfold and the challenges of gathering witness statements and evidence. Explore how to capture accurate and impartial statements and evidence while avoiding common pitfalls that can lead to assumptions, bias or lost detail.

14:00 pm
Considerations and barriers

Investigations rarely go exactly to plan. Explore how issues such as absence, grievances and unexpected developments can create challenges along the way. Learn approaches to plan ahead, manage obstacles and keep investigations fair, thorough and on track.

14:30 pm
Screen Break

See you in 15 minutes.

14:45 pm
Findings to outcomes

As the investigation reaches its conclusion, we'll explore evidence‑based decisions, understanding and maintaining professional boundaries and communicating outcomes with confidence. There will also be tips on compiling a balanced investigation report.

15:30 pm
Q&A and takeaways

This session will bring the day's learning together as we reflect on the full investigation journey and explore the key decisions, challenges and lessons along the way. This Q&A session is your opportunity to ask questions and respond to challenges and scrutiny. We will also highlight useful resources to support your future investigations.

16:00 pm
Event Close
Presenters
Explore the presenters on the day
Jack Balmer Director, Tughans LLP
Jack Balmer Director, Tughans LLP
Jack balmer 2

Jack is a director in the employment team at Tughans LLP and supports clients on all aspects of employment law.

Much of his work involves:

Restructuring, redundancy and TUPE processes.
Conduct and performance management.
Employee exits and pre-termination negotiations.
Post-termination restrictions and enforcement.
HR support, employment contracts and policies.
Workplace data privacy, including monitoring, background checks and subject access requests.

Jack regularly represents clients in the courts and tribunals, often in complex and high value claims. He has appeared in the tribunals, county courts and Court of Appeal.

Jack is qualified to practice in both Northern Ireland and England & Wales and has particular expertise advising UK-wide and multinational employers operating in Northern Ireland.

His recent experience includes:

  • Representing a public sector body in successful resolution of a high value claim for unfair dismissal, disability, sex and religious belief / political opinion discrimination.
  • Representing a large employer in successful mediation of a high-value equal pay, sex discrimination and unfair dismissal claim.
  • Advising numerous multinational technology businesses on all aspects of UK / NI employment law.
  • Supporting an industrial manufacturer with a post-TUPE transfer restructuring exercise across sites in NI and GB.


Jack is a member of the Employment Lawyers Association and Employment Lawyers Group NI and regularly contributes to Legal Island.

Julie Holmes Knowledge Partner, Legal Island
Julie Holmes Knowledge Partner, Legal Island
Julie Holmes
LinkedIn

Julie Holmes is an HR Professional who joined the Knowledge team at Legal Island in June 2022.  Using her extensive experience in Human Resources and L&D to help organisations attain key strategic objectives, Julie enjoyed the challenges of working across a range of sectors.  She is an Associate Member of the CIPD. In her spare time, Julie is an enthusiastic gardener and member of the Irish Garden Plant Society.  She is also a fan of scary movies (the parts she sees from behind a cushion anyway!)

Pricing

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Early bird offer
£295.00 + VAT Standard Rate: £345.00 + VAT Early bird ends 27th August 2026 at 5:00pm
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