We briefly reported the case of Royal Bank of Scotland Group Plc v Allen [2009] EWCA at the end of 2009 but we thought it might have implications for so many of our customers that we asked the employment team at PwC to take a closer look at the details.

Introduction
The Royal Bank of Scotland (“RBS”) has recently become the first service provider to be given a compulsory building alteration injunction under the Disability Discrimination Act 1995 (“the DDA”). The Court of Appeal issued its judgement regarding an appeal by RBS against an injunction imposed by Sheffield County Court, ordering the bank to install a platform lift to allow disabled access at an estimated cost of £200,000.

The Facts