We have taken on 11 new units that were previously owned by another company. Certain unit managers are still having problems with internal stock takes, nearly four months after we took over.
They had four weeks’ full manager’s training, training with a buddy manager, individual one-to-one training, small group training and recently more one-to-one training with our stock-taker.
The next step will be a further two weeks’ training with a buddy manager. How many more adjustments do we need to make and is this a conduct or a capability issue?