Discipline & Underperformance at Work
Dealing with discipline and underperformance can be challenging and stressful for employees and employers alike, but it does need to be addressed.
In the world of work, managing underperforming employees and handling conduct-related matters is part of the job! This workshop will in particular look at:
- Managing the underperformer
- Handling different types of misconduct issues that require various disciplinary outcomes up to and including dismissal
- Addressing the complexity of handling grievances and other contingencies raised during a disciplinary process
Our expert trainer, Michelle Halloran of Human Resource Management Services, has designed a framework for the workshop that delegates will be able to customise.
- Do you need to know about soft skills, coaching, or motivation? Michelle has exercises to build your skills in these areas.
- Do you need to move to more formal procedures or, perhaps, dismiss an employee? Michelle also has exercises to suit.
We cover everything you see on the programme but we focus on the parts delegates most want to develop.
What are the learning outcomes?
This workshop combines practical advice and exercises on managing underperformance and discipline at work. Template letters and other materials compliant with the statutory dismissal procedures are used in this highly interactive course. Soft copies of the templates will be sent after the course by email link.
Who should attend?
Anyone with responsibility for carrying out or advising on disciplinary or performance processes. This event is targeted at managers and supervisors seeking to acquire knowledge and skills in this area but even experienced supervisors should find new materials and tips for motivating underperforming employees.
When and where?
9.30am - 4.30pm on Wednesday 11 September 2019
Carlton Hotel, Dublin Airport
Standard rate: €425
Save €20 if you pay online when booking.
"A practical and realistic course which gave me tools that can be easily adapted to various situations in our organisation. Michelle was clear, engaging and informative. She had lots of simple examples to illustrate her points and she kept bringing us back to the key points of what we were learning. She is a personable and interesting lady who taught us in a practical manner. The group was also a nice size."
Gráinne Quinn, Business Resources Manager, Exterion Media (Ireland) Limited
"Instilled confidence to tackle some difficult issues, fear of litigation is a major factor in holding me back. Michelle was a very good communicator, approachable and willing to go above an beyond to answer specific queries."
Yvonne Kelleher, HR Manager, Tecomet
"Excellent course and extremely well delivered."
Patrick Murray, Operations Manager, Tecomet
"Michelle was very articulate and a very clear speaker. Her time management was excellent. She gave quite a bit of time to Q&A which was fantastic as I learnt quite a bit from the experience of other delegates."
Anne Roche, Payroll Processing Supervisor, University College Dublin
"Very professional, competent, good subject knowledge."
David Durnin, Higher Executive Officer, Dept of Justice & Equality
"Michelle was extremely knowledgeable, the group were asking extremely complex issues and she never hesitated in the slightest and always gave a practicable, relate-able answer. I can now easily transfer the skills I have learnt from the course into the work environment."
Ciara Henvey, HR Executive, FCR Media
"Excellent facilitation, good interaction with the group, encouraged questions and promoted an open and comfortable environment for queries."
Callum Montgomery, HR Graduate Associate, Zurich Insurance
"Michelle was great and I thought the take away information was excellent!"
Kate Mulligan , HR Advisor, Central Bank of Ireland
“The facilitator was very knowledgeable, great practical examples and good input from other participants.”
Alison Foran , HR Officer, Fold Ireland
"Well organised and structured event, high quality presentations and general discussions amongst the participants."
Niall Glynn, Owner & Director, Niall Glynn & Associates Limited
“Michelle was excellent at getting across the key points in each topic and handled discussion very well and answered questions in a manner that made it relevant to all participants.”
Cliona McHugh, HR Manager, Musgrave COCO Stores
“PowerPoint presentation very good. Handouts & templates very useful. Very informative. Michelle's delivery was excellent.”
Catherine Birkhead, Medical Manpower Manager, St John’s Hospital
Michelle Halloran Trainer
Human Resource Management Services
Michelle Halloran is an experienced Human Resource Management professional providing training and consultancy services to organisations nationwide, in the Public and Private sector. She has spent a long career originally in executive and general management roles, then specialising in Human Resources management in Ireland, the UK and Europe, across various sectors including investment banking, information technology, manufacturing and services plus some time in the public sector, before starting her own HR consultancy business 12 years ago. Her key areas of expertise are in workplace investigations, disciplinary and performance management and employee relations, and the practical application of employment law in a HR context.