Conducting Remote Workplace Investigations and Alternative Conflict Resolution Methods

Conducting Remote Workplace Investigations and Alternative Conflict Resolution Methods

Only 1 Place Remaining - Early Bird Offer Ends Today!

Do you understand how to handle a formal investigation remotely?

Legal Island’s best-selling Conducting Remote Investigations and Alternative Conflict Resolution Methods course will equip you with the knowledge, skills and confidence to guide employees through the most suitable conflict resolution methods, including an introduction to the key concepts of remote workplace mediation and how to conduct/participate in remote investigations sensibly, fairly, and effectively in keeping with the legal and procedural.

When does a complaint warrant an investigation? When would it be better to use mediation techniques to resolve the complaint? Does the allegation fall within the legal definitions of inappropriate behaviour or other forms of gross misconduct? Do you know which of the various Codes of Practice or laws to follow when conducting a remote investigation including the new Revised WRC Code of Practice issued a few weeks ago? Do you have a ‘best practice’ process for applying other methods of resolution before proceeding to a formal investigation?

These and many more questions will arise throughout what can be a convoluted and frustrating process, especially with many investigations now taking place remotely via Zoom or MS Teams.

What are the Learning Outcomes?

  • Identify what issues warrant a formal investigation what complaints / issues might best be resolved through informal resolution or mediation.
  • Understand what is meant by ‘inappropriate behaviours' at work, and how to identify whether these behaviours constitute bullying or harassment.
  • Describe the key concepts of how to manage a remote mediation, including how to reach agreement to mediate, how to manage the process and how to follow up afterwards.
  • Be able to conduct a formal investigation remotely from start to finish– procedure, questioning, note-taking, witnesses, report.
  • Practical samples to take away with you.

Who should attend?
This event is ideally suited to employers, senior managers, investigation officers and HR professionals.

When and where? 
This event will take place online over two half days on the 30 June and 1 July 2021 on the Newrow platform.


Early Bird Rate: €275 (deadline Friday 11 June 2021 at 5pm)

Standard Rate: €315

Save an additional €20 when you book and pay online when booking.

More about Newrow...

This event will be hosted on a Browser based platform named Newrow. In order to access the event correctly, you will need to use the Google Chrome browser. This is the only browser that will work, please do not use Internet Explorer, MS Edge or Mozilla Firefox. We understand that some IT policies may not allow downloading of new browsers, so if this is the case for you please use your own personal device to access the event and if you do not have Google Chrome installed, you can download it here - or on the Google Play/App Store for tablets and iPads.

If you would like further information regarding your Browser please contact us at and we will be happy to discuss with you further.

Upon entering the event Newrow will prompt you to enter only your full name and email address, there is no need to register a password. 



"Presenter was fantastic, very engaging, informative and concise."
Jean Ward, HR Talent Partner, FRS Network

"Excellent presenter, Course notes really good. Legal Island Admin on the chat were really quick to provide links."
Siofra Kilcullen, SEO Corporate Development and Human Resources, Mayo County Council

"(I really liked the) practical examples, scenarios and case studies. Excellent templates and sample questions are very useful."
Julie Lowe, HR Officer, SOS Kilkenny clg

"The sessions were very insightful and very well organised. A great experience."
Stephen Walsh, HR Generalist, Codec

"The course was excellent, and it was a great learning curve"
Bridget Weldon, Clerical Officer, OPW

"Excellent content, format and general advice"
Des Dillane, HR Business Partner, Houghton Mifflin Harcourt

"Michelle is a great facilitator and used very practical examples throughout the day. The material provided is very comprehensive and a great take away for future reference."
Rebecca Domican, HR Business Partner, Central Bank of Ireland


  • Michelle Halloran
    Michelle Halloran Trainer
    Human Resource Management Services

    Michelle Halloran is an experienced Human Resource Management professional providing training and consultancy services to organisations nationwide, in the Public and Private sector. She has spent a long career originally in executive and general management roles, then specialising in Human Resources management in Ireland, the UK and Europe, across various sectors including investment banking, information technology, manufacturing and services plus some time in the public sector, before starting her own HR consultancy business 12 years ago. Her key areas of expertise are in workplace investigations, disciplinary and performance management and employee relations, and the practical application of employment law in a HR context.

Early Bird Offer

Save up to €40

Event details


Two Half Days: 30 June & 1 July 2021


30 June 2021




Early Bird Rate: €275 (deadline Friday 11 June 2021 at 5pm)

Standard Rate: €315

Save an additional €20 when you book and pay online when booking.