Balancing Impact and Intent: Managing Workplace Behaviour During the Festive Season
Posted in : HR Updates on 7 November 2024 Issues covered: The Importance of Recognising Impact Over Intent; Managing Workplace Conflict and Difficult Conversations; Managing Behaviour at Festive EventsImpact and Intent in the Workplace
Communication is at the core of our daily interactions. However, in the workplace, there should be a critical distinction between the impact of our actions and the intent behind them. While intent refers to the motivation or reasoning behind an individual’s behaviour, impact is the actual effect it has on others. Regardless of the intention, the impact can sometimes be far-reaching and unforeseen. As organisations navigate this dynamic, particularly with the festive season approaching, it is important to understand and manage both aspects carefully.
The Importance of Recognising Impact
It’s a common occurrence where a well-intended comment or joke lands
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This article is correct at 07/11/2024
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