Transforming HR: Getting the Timing right

Posted in : HR Updates on 24 April 2014
Stewart Miller
NGA Human Resources
Issues covered:

Stewart Miller writes:

The need to improve HR service delivery is a high priority for many organisations. Poor HR service delivery generates a lot of pain; apart from the high costs of inefficient HR processes, poor service quality gives the organization a bad reputation both externally with potential recruits and internally with the existing workforce. The bad news is that providing good HR services will not command great respect, but getting it wrong will damn the HR Manager and the rest of the team. Exclusion from strategic processes is the most likely outcome for an underperforming HR function.

This paper covers the transformation of the HR function which can take many strategic forms:

  • process
  • structure
  • technology

Click here to read the full paper: 

This article is correct at 21/10/2015

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Stewart Miller
NGA Human Resources

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