Why Understanding Your People is So Important: Some Practical Advice for Managers

Emer Hinphey writes:

Last month we looked at performance from the traditional appraisal perspective we are all most familiar with. While these processes can add real value to the organisation, a lot depends on how well they are handled.

As I’m sure you are all too aware, some managers are naturally better at having meaningful performance conversations (managing) than others. No matter how good the structure and support is, the big challenge for us in HR is that our ‘wonderful’ process is only as good as the manager implementing it.

The quality of the discussion and relationship with their manager is well recognised as a critical success factor in an employee’s performance.

To quote my peer