Managing Performance and the Importance of Capability Procedures

This month, Leeanne Armstrong concludes that following a clear capability procedure, implemented with tact and consistency across your workforce, will facilitate a smooth process and limit the legal risk of liability for claims of unfair dismissal, harassment, discrimination and breach of contract. There are many sound commercial and practical reasons for engaging with your employees through a capability procedure and prudent employers embarking on a performance management process will benefit from taking a step back at the outset, to consider the appropriate procedure.

Leeanne continues the Essential Elements of the Employee Handbook series this month with a look at one of the key parts of