Bozova v Kilmorey Arms Ltd [2022]

The claimant was employed by the respondent, a hotel, from July 2018 until her dismissal on 2nd September 2019.  The claimant worked as a bar person and was generally regarded as a hardworking member of staff yet could be volatile at times.  At the time of dismissal, the claimant had one live warning. This was a written warning but was not a final written warning.  The claimant accepted fault over the incident leading to that warning. 

The issue leading to the case arose on 1st September 2019. This related to ‘Customer X’ who had been on the respondent’s premises on 28th August 2019 and was drunk and aggressive. Following the advice from the director, the claimant