Stojsavljevic & Turner v DPD Group UK Ltd [2021]

The claimants entered into franchise agreements with the respondent, which focused on parcel delivery and collection services.  The claimants largely undertook work in relation to deliveries.  The issue arising before the Tribunal and the EAT here was the status of the claimants.  

The respondent engaged both of the claimants through franchise agreements.   This was a standard form agreement outlining that the franchisee’s would be running businesses albeit in line with the respondent’s operating manual. The agreement further outlined that it could be terminated for breach of conditions in the operating manual and that the franchisee had to supply the