Lewis v Teleperformance Ltd [2021]

Posted In: Case Law
  • Decision Number
  • Legal Body
    Northern Ireland Industrial Tribunal (NIIT)
  • Type of Claim / Jurisdiction
    Dismissal, A-Typical Working, Pay, Dispute Resolution, Family Friendly Rights
Issues covered: Constructive Dismissal; Flexible Working

The claimant was employed as a customer adviser in a call centre by the respondent from 4th April 2018 until she resigned on 14th October 2019. There were two claims lodged. The first was when she was still employed and was on the basis of discrimination on the grounds of gender, due to an alleged failure of the respondent to deal with her application for flexible working. The second was for unfair dismissal arising out of her resignation.

On 17th March 2019, the claimant sent an email to her line manager making a ‘statutory request to reduce…working hours’.  The reason for this was family circumstances and being a lone parent.  She requested to work four days per week and

Already a subscriber?

Click here to login and access the full article.

Don't miss out, register today!

Are you fully aware of the benefits of Legal-Island's Employment Law Update Service? We help hundreds of people like you understand how the latest changes in employment law impact on your business.

Help understand the ramifications of each important case from NI, GB and Europe

24/7 access to all the content in the Legal Island Vault for research case law and HR issues

Ensure your organisation’s policies and procedures are fully compliant with NI law

Receive free preliminary advice on workplace issues from the employment team at Worthingtons Solicitors

Already a subscriber, now or Register

This article is correct at 17/08/2021

The information in this article is provided as part of Legal-Island's Employment Law Hub. We regret we are not able to respond to requests for specific legal or HR queries and recommend that professional advice is obtained before relying on information supplied anywhere within this article.

Jason Elliott BL

The main content of this article was provided by Jason Elliott BL. Email jasondelliott@outlook.com

View all articles by Jason Elliott BL