NHS 24 v Mrs Patricia Friel Pillar [2017]

Posted In: Case Law
  • Case Reference
    ] UKEATS/0005/16/JW
  • Legal Body
    Employment Appeal Tribunal (UKEAT)
  • Type of Claim / Jurisdiction
    Dismissal, Discipline
Issues covered: Unfair Dismissal; Conduct; Investigations; Previous Incidents

The claimant worked as a Nurse Practitioner, with her duties consisting of taking telephone calls from the public and prioritising them based on their medical priority. Following a situation where she referred a patient who had suffered a heart attack to an out-of-hours GP service she was dismissed for gross misconduct.

She had been involved in two similar incidents previously which were dealt with by her employer through training rather than through any disciplinary action. Nonetheless, the report which was compiled for the purpose of her eventual disciplinary hearing referred to the two previous incidents.

The initial tribunal considered that it was not reasonable for the employer to

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This article is correct at 05/10/2017

The information in this article is provided as part of Legal-Island's Employment Law Hub. We regret we are not able to respond to requests for specific legal or HR queries and recommend that professional advice is obtained before relying on information supplied anywhere within this article.

John Taggart BL

The main content of this article was provided by John Taggart BL.

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