First Group plc v Paulley [2017]

Posted In: Case Law
  • Decision Number
    UKSC 4
  • Legal Body
    Uk Supreme Court (UKSC)
  • Type of Claim / Jurisdiction
Issues covered: Disability Discrimination; Reasonable Adjustments; Service Provision; GFS

Mr Paulley, the appellant in this case, is a wheelchair user. He tried to get on a bus so he could catch a train to go onward and visit his parents. A woman with a sleeping child in a buggy was occupying the space reserved for wheelchair users. When asked to move by the driver, the woman refused, stating her buggy didn't fold down. Mr Paulley missed the bus and connecting train. He brought a claim under the goods, facilities and services provisions of the GB Equality Act 2010 that the bus operator had failed to make reasonable adjustments in their service provision to disabled customers. He won his case and was awarded £5,500.

The Recorder in the county court case had accepted the First

Already a subscriber?

Click here to login and access the full article.

Don't miss out, register today!

Are you fully aware of the benefits of Legal-Island's Employment Law Update Service? We help hundreds of people like you understand how the latest changes in employment law impact on your business.

Help understand the ramifications of each important case from NI, GB and Europe

24/7 access to all the content in the Legal Island Vault for research case law and HR issues

Ensure your organisation’s policies and procedures are fully compliant with NI law

Receive free preliminary advice on workplace issues from the employment team at Worthingtons Solicitors

Already a subscriber, now or Register

This article is correct at 19/01/2017

The information in this article is provided as part of Legal-Island's Employment Law Hub. We regret we are not able to respond to requests for specific legal or HR queries and recommend that professional advice is obtained before relying on information supplied anywhere within this article.

Legal Island
Legal Island

The main content of this article was provided by Legal Island. Contact telephone number is 028 9446 3888 / 01 401 3874 or email

View all articles by Legal Island