PEACE Model for “Doing” Difficult Conversations in the WorkplacePosted in : 2014 on 20 March 2014 Issues covered:
What makes a conversation “difficult”? The content of the conversation; the persons involved in the conversation and/or the potential outcome of the conversation can all contribute to the feeling and experience of difficulty.
If difficult conversations are avoided however the impact in terms of “raining feelings” in the workplace, toxic relationships and inefficient teams are immense with many potential negative outcomes to individuals, productivity and the profitability of the organisation.
At our two-day Managing Difficult Conversations workshop, the essential strategies and skills are explored and acquired to equip managers to deal more effectively with these complex communications
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This article is correct at 20/03/2014
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