FirstGroup Plc v Paulley [2014]

This well-publicised case involved issues of whether a woman with a child in a pushchair on a bus using the disabled section has to get off the bus to let a wheelchair user into the disabled persons area. Or, rather, it wasn't about that - - that's just what the media said it was about. It was, according to the Court of Appeal, about "... whether the bus company must have a policy to compel all other passengers to vacate the wheelchair space irrespective of the reason why they are in it, on pain of being made to leave the bus if they do not, leaving no discretion to the driver." That's a different spin put on the case that didn't feature too strongly in most of the discussions in the