Najjary v Aramark Ltd [2012]

In October 2009, the claimant was summarily dismissed for gross misconduct from his 60 position as a hospitality manager for the respondent company. The respondent initially used three incidents which it considered amounted to gross misconduct by the claimant to justify the dismissal. Following an internal appeal by the claimant, the respondent upheld the dismissal on the basis of just one of the alleged misconduct incidents, the others having been put aside or simply not mentioned by the appeals officer. That incident concerned a failure by the claimant to check a function room booking sheet, which led to customer complaint. The respondent