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Name: |
Paul Duddy |
Job Title: |
HR Director - International Operations | |
Company: |
HCL | |
Location: |
Belfast | |
Biography: |
Paul leads the HR function for HCL’s growing International Operation. Paul joined HCL in January 2004 as Senior HR Manager and was promoted to Head of HR for N.Ireland in 2005 and HR Director -International Operations in October 2008. HCL NI received the prestigious European Contact Centre Award in 2008/9 for ‘Best People Practice’ amongst its many People Accolades. Professionally Paul is a Chartered Occupational Psychologist and Chartered Fellow of the CIPD. Between 1995 and 1999 Paul worked in the Automotive Industry for United Technologies Automotive and also Transtec Automotive, in HR and Training roles. He also spent a period of time lecturing in Psychology at the University of Ulster, Magee. Paul has worked in BPO for 11 years since he joined Stream International in February 1999 as HR Manager. The Call centre grew to 650 employees winning the prestigious European Call Centre of the Year Award. In 2002, Paul became European Learning & Development Manager for Stream and the parent company Solectron, before joining HCL in 2004. Paul represents HCL and the BPO Industry in a number of socio economic forums in N.Ireland, including the Belfast Workforce Development Forum. Recently Paul has completed the Institute of Directors (IOD) Diploma in Company Direction. |