24 August 2010
This Customer Care & Service Programme has been specifically designed to address and meet the needs of employers and businesses to increase sales and customer satisfaction by developing their managers and staff in the delivery of excellent customer service. It will also meet the growing need to promote personal safety and risk awareness among employees who work in customer service environments. Book early to avoid disappointment - places are limited to 20.
22 September 2010
This intensive training programme is designed to provide you with the knowledge, skills and confidence to perform effectively as a coach or mentor, as part of your normal work role. This programme will be accredited by the International Institute of Coaching (pending successful completion of all stages).
23 September 2010
Delivered by leading experts in their field, all drawn from Northern Ireland, each session is designed to cover key points essential to the work of School Principals and Deputies. Supported by an extensive set of notes, this full day of learning looks set to become the Annual Update for school and college leaders in Northern Ireland.
30 September 2010
Equality Law is ever-changing, from the areas of age and disability discrimination, to the legal issues involved in employing migrant workings and the implications of the GB Equality Act 2010 for NI Equality Law. Major cases from 2009 and 2010 highlight the trends and likely developments in the quality field to be expected in 2011 and beyond. Employment law practitioners, other representatives at tribunals and senior HR professionals have to keep up-to-date with developments in theses area if they are to defend or pursue cases successfully. You need to know what has changed in order to give the latest, practical and correct advice.
06 October 2010
Nobody should like doing it, but discipline is a part of working life. Managers who get the process wrong create problems and costs. This workshop shows you how to operate procedures appropriately and how to boost performance.
07 October 2010
FOR SUMMER SALE, EVERY BOOKING MUST BE MADE THROUGH THE 'BOOK AND PAY ONLINE' OPTION ABOVE (YOU CAN STILL REQUEST AN INVOICE THROUGH THE EVENTBRITE BOOKING SYSTEM).
12 October 2010
FOR SUMMER SALE, EVERY BOOKING MUST BE MADE THROUGH THE 'BOOK AND PAY ONLINE' OPTION ABOVE (YOU CAN STILL REQUEST AN INVOICE THROUGH THE EVENTBRITE BOOKING SYSTEM).
14 October 2010
FOR SUMMER SALE, EVERY BOOKING MUST BE MADE THROUGH THE 'BOOK AND PAY ONLINE' OPTION ABOVE (YOU CAN STILL REQUEST AN INVOICE THROUGH THE EVENTBRITE BOOKING SYSTEM).
14 October 2010
FOR SUMMER SALE, EVERY BOOKING MUST BE MADE THROUGH THE 'BOOK AND PAY ONLINE' OPTION ABOVE (YOU CAN STILL REQUEST AN INVOICE THROUGH THE EVENTBRITE BOOKING SYSTEM).
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Welcome to Legal-Island. We are the leading organisers of HR and employment law courses, seminars and training in Northern Ireland. We also offer an employment law email update service to keep you up to date with the latest changes in legislation.